The review of the fees is contained in the apex bank's lastest guide to charges which also reduced the charges for withdrawals through other bank's ATMs from N65 to “maximum of N35 after the third withdrawal within the same month."
Added to this, CBN has removed the Card Maintenance Fee (CAMF) on all cards linked to current accounts, with a maximum of N1 per mille for customer induced debit transactions to third parties and transfers to the customers’ account in another bank on current accounts.
In his explanation, Isaac Okorafor, the CBN's director of corporate communication, said that the current NIP charges apply to use of Unstructured Supplementary Service Data (USSD), purchase with cash-back will cost N100 per N20,000 withdrawal that eventually amounts to N60,000 in one day.
Okorafor also made it clear that for cards linked to a savings account, a maintenance fee has been reduced from N600 per annum to N200.
Even more, he said that charges for reactivation or closure of accounts like savings, current and domiciliary have been removed while status enquiry at the request of the customer (like confirmation letter, letter of non-indebtedness and reference letter) will now attract a fee of N500 for each request.
House of Reps discovers N1.2 billion missing from Railway Corporation coffers One of the CBN's new rules also states that there will be a penalty of N20, 000 for any bank that places arbitrary charges on customers and that the penalty will continue daily unto the said financial institution adheres to the regulation. P
In relation to this, the CBN directed banks to enter complaints from customers into the Consumer Complaints Management System (CCMS) and generate a unique reference code for each complaint, adding that failure to do this will attract a fine of N1,000,000.
Posts
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